FAQ

  1. What is KEEP?

    KEEP, the Knowledge and Education Exchange Platform, is an initiative developed by The Chinese University of Hong Kong. It is funded by the University Grants Committee.

  2. What does KEEP do?

    KEEP serves as an eLearning aggregator, providing a single gateway to online learning and diverse education content around the globe. KEEP’s aim is to showcase innovative technologies, to share teaching methodologies and learning approaches, and to link teachers with each other and with students. It is designed to be to the leading one-stop, centralized education knowledge platform.

  3. What language does KEEP use?

    KEEP is available in English, traditional Chinese and simplified Chinese versions.

  4. Are there any age restrictions for registering for a course?

    There is no age restriction for registering for a course. However, users should refer to the policy of the course provider for better understanding before signing up for a course.

  5. Will KEEP disclose my personal information to others for advertising / sales purpose?

    All personal information that any user provides to KEEP or that is linked to the user’s Facebook, Linkedin, Twitter, or Google Plus accounts, or from any other social network, will be treated with the utmost confidentiality. It will not be distributed to any third party for advertising or sales purposes. For further information, you can go to the Terms & Conditions page. There is a section on the “Collection of Personal information” that gives further detail.

  6. How can I give feedback to KEEP or send an enquiry?

    To send us your feedback or ask a question, you can scroll down to the foot of any page. There is a Feedback button that links to a form that you can use to send us your comments. Alternatively, you can contact us by email at info@keep.edu.hk

  7. How do I reset my password?

    You can reset your password by clicking the Forgot Password link under the Password field on the Sign in page. Click that link and enter your email address. We will send you a message that will allow you to reset your password.