KEEP Privacy Policy

Updated on: 14 Feb 2019

We respect your right to privacy. This Privacy Policy is meant to help you understand of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside, and in addition to, the Terms of Service.

What Information We Collect

We collect a variety of information that you provide directly to us. We collect information from you through, but not limited to, the following ways:

The types of information we collect directly from you include:

When you use our Services, we and our service providers (which are third parties that work on our behalf) may use cookies, and similar technologies to track, collect and aggregate certain information including, among other things, which pages of our websites were visited, the order in which they were visited, when they were visited, the URLs from which you linked to our websites, and which hyperlinks were “clicked”. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Service. Through such information, we may be able to determine from an IP address a user’s Internet Service Provider and the general geographic location of his or her point of connectivity.

How We Use the Information

We use your information for various purposes depending on the types of information we have collected from and about you and the specific services you use, in order to:

We may aggregate and/or anonymize any information collected through the Services so that such information can no longer be linked to you or your device (“Aggregate/Anonymous Information”). We may use Aggregate/Anonymous Information for any purpose, including without limitation for research and marketing purposes, statistical analyses of Service usage, and may also share such data with any third parties, including researchers, promotional partners, and sponsors.

How We Share and Disclose Your Information

KEEP will share your information in the following ways:

Data users other than KEEP, such as course teams and researchers, need to comply with this Privacy Policy and any additional data protection requirement as laid down by KEEP.

Updating or Deleting Your Information

Except for login credentials (email and password) and username which are bonded to your KEEP account, you can always update or delete your personal data you provided in your Profile. Since login credentials and username are critical identifiers in our Services, you cannot modify or delete them manually.

To request deletion of your KEEP account and personal information, you should contact us using the information in the “Contacting KEEP” section below. Your personal information associated with the account, including login credentials and username, would be deleted while your activity logs would be anonymized. Deleting a KEEP account is a permanent action and cannot be reversed.

If you are requesting deletion of your KEEP account, please also note that:

Confidentiality & Security

We consider the confidentiality and security of your information to be of the utmost importance. KEEP takes a variety of technical, administrative, and physical measures to protect your information from disclosure to or access by third parties. Please note that we do not guarantee the security of information, as no method of internet transmission or storage is completely secure. Also note that we may retain and store your information in our databases and systems even after your KEEP account is deleted as long as we have a legitimate purpose to do so and in accordance with applicable law.

Your Rights

You have certain rights in relation to your personal information. You can access your personal information and make updates if necessary. You can also choose whether or not you wish to receive direct marketing material from us.

Your local laws, such as in the European Union, may permit you to request that we:

We will consider all requests related to personal information and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation.

If you would like further information in relation to your legal rights under applicable law or would like to exercise any of them, please contact us using the information in the “Contacting KEEP” section below at any time.

Changes To Our Privacy Policy

Please note that we review our privacy practices from time to time, and that these practices are subject to change. Any change, update, or modification will be effective immediately upon posting on our website(s). You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Effective Date” included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

Contacting KEEP

If you have any questions, comments or complaints about this Privacy Policy, please contact us:

Knowledge & Education Exchange Platform
Attn: Privacy

6/F, Hui Yeung Shing Building,
The Chinese University of Hong Kong,
Shatin, New Territories
Hong Kong